.The Short Answer: Yes. We don’t just "work with" them—we manage the technical side of the entire claim process so you don’t have to.

The Full Honos Advantage: Navigating an insurance claim while dealing with a property disaster is overwhelming. At Honos Restoration, we are deeply knowledgeable about the insurance industry’s specific requirements. Our goal is to ensure your property is restored to its pre-loss condition with zero shortcuts.

Here is how we handle your claim from start to finish:

• Initial Documentation: Before we touch a single item, we perform a comprehensive "Evidence Capture." This includes high-resolution photo/video documentation and moisture mapping to prove the exact scope of damage to your adjuster.

• Industry-Standard Estimating: We use Xactimate, the same specialized software used by 90% of insurance adjusters. By using their language and pricing standards, we minimize disputes and get your repairs approved faster.

• Direct Communication: We act as your technical liaison. When an adjuster has questions about why a certain drying protocol or structural repair is necessary, our certified experts provide the data-backed answers they need.

• Supplementing for Hidden Damage: Often, the true extent of damage (like mold behind a wall or soaked subflooring) isn't visible during the first walkthrough. We handle the "supplementing" process—notifying your insurer of these hidden costs immediately so they are covered under your original claim.

• Direct Billing: To ease your financial stress, we offer direct insurance billing. We coordinate with your carrier to ensure they have all the paperwork required to release payments, allowing you to focus on getting your life back to normal.

Important Note: You have the legal right to choose your own restoration contractor. Even if your insurance company "suggests" a preferred vendor, you are entitled to hire an independent expert like Honos who prioritizes your home’s integrity over the insurance company’s bottom line.